Book your ticket/s online and either print them or, preferably, download them onto your mobile phone to present to the usher when you arrive at the Theatre.
You must stay at home if you develop COVID-19 symptoms or have had direct contact with a positively-diagnosed individual in the 14 days prior to the event.
You are encouraged to avoid public transport when travelling to the event. If using public transport please wear a face covering en route.
On arrival at the theatre please join the queue, ensuring you maintain a safe distance from others.
You will only be allowed to enter the venue with a valid pre-booked ticket for yourself and your group. Each ticket purchaser consents to providing contact details upon booking and be responsible for contacting anyone in their household / support bubble if required after the event.
Please check your ticket for the start time. Doors are open 30 minutes before the start of the performance.
You will have your temperature screened on arrival at the venue. If we assess (at our sole discretion) that your temperature is 37.2c or above, you, and those who were to be in your household/support bubble, will not be allowed to enter the venue and the face value of your tickets will be refunded within 7 days to the card you used for booking the tickets.
Please ensure you have your tickets ready to be checked by the usher.
Once your temperature and tickets have been checked you will be asked to sanitise your hands before moving forward.
During your visit please ensure you maintain a safe distance of 2 metres from others at all times.
Please proceed directly to your seat and ensure you are seated in the correct seat. You cannot change seats at any time. Avoid walking around the auditorium unnecessarily. Food and drink is not permitted in the auditorium.
Toilets will be available before and after the event. Please maintain a distance of 2 metres when queuing.
Please wash your hands before and after using toilet facilities and sanitise your hands regularly using the products provided.
You must keep your face covering on throughout the performance.
At the end of the show you are to exit in an orderly, distanced fashion from the same door you entered and as instructed by the ushers.
